Remote Assist AR. Easy does it.

Remote Assist AR. Easy does it.

Faster repairs & service.
Remote Assist AR enables your technicians & experts to work faster together by fusing Augmented Reality with Live Video.
Request demo

SIMPLIFY Assistance

REDUCE Downtime

ELIMINATE Travel Costs

AGGREGATE Know How

ENHANCE Safety

INCREASE Efficiency

Faster repairs & service.
Remote Assist AR enables your technicians & experts to work faster together by fusing Augmented Reality with Live Video.
Request Demo
A little bit of annotation, can have a big impact on clarity.
A lucid interface, an easy to use application. Get the job done good & fast.
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Save valuable time in repair, service and support.

1. TAP

Technicians get connected to experts on an Augmented Reality video call with a single tap of a button.

2. EXPLAIN ON VIDEO

The 'I see what you see' feature enables the expert to see what the technician is talking about.

3. GUIDE USING AR + VIDEO

The expert uses voice, video and augmented reality annotations to guide the technician to resolve the problem smoothly.

Both the technician and the expert, can take and save screen shots and zoom in and out during the live video call, they can also share images, documents and video, there is a chat feature within the call for environments with high noise.

Each session is recorded and logged into the knowledge base, with comments from the technician and expert. The call logs are accessible to all teams. Managers can monitor trends, issues and analytics over time, technicians can refer to refresh or update their knowledge.

Using Remote Assist AR by VAMRR, simplifies assistance. It reduces downtime and  eliminates travel costs. It aggregates know how, enhances safety and increases overall efficiency.

Remote Assist AR can also be used for Customer Support by your enterprise’ All your end customers need is to download the app. 

Features designed for simplicity & productivity

single tap to get expert assistance

Admins can link experts to technicians and equipment during setup, so when the emergency arrives, expert assistance is a single tap away.

MULTIPLATFORM

IoS, Android, Windows, Web, Tablets, Phones, Desktops, AR Headsets, we got you covered. Your technicians, experts and customers can use the application in a matter of seconds.

ANNOTATE OVER LIVE VIDEO CALLS

Verbally describing target components and their locations can be tedious! Now simply pinpoint it with a visual marker from the annotation graphics library.

ZOOM IN & OUT IN LIVE VIDEO CALL

Be it the technician, the expert or the customer, the ability to zoom in in live video in sync with other participants means more fluidity in probing issues

add PHOTO/video layers in call

Share the right reference photos & videos within the video call. No need to pause the flow of work.

SCREENSHOTS SAVED TO GALLERY

Take screenshots for reference, they all get saved in a gallery viewable during the call and later as well.

Send RECIEVE FILES & DATA

Send & Recieve Schematics, Diagrams, Models,Data all get stored in the call log.

KNOWLEDGE BASE FROM CALL LOGS

Every call logged with details. Admins can monitor and tag to build a searchable knowledge base.

easily import asset databases

An optional feature, admins can easily import equipment & machine databases for linking to experts and technicians

chat for loud environs

Voice is great and hands free, but in loud environs, text is the savior and we have the functionality embedded just in case you need it.

Request a demo

(c) VAMRR Technologies Private Limited 2020 | All rights reserved.